For Live Assistance Call
(616) 392-12664P Diamond Studs/ ND
At Thomas A. Davis Jewelers we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to return your items for refund or in-store credit. Please read through the following information carefully before attempting to return or exchange your product. If you do not comply with store policies, we may not be able to process your return or exchange.
You can return the product to us in-store or return to us by mail at your own expense.
We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. If you elect not to purchase insurance, you are liable for any and all damages. We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our store. Please pack returns in original outer box or another sturdy shipping box with appropriate packing materials to ensure the product arrives to our store in good condition.
Please send all returns to: Thomas A. Davis Jewelers
Thomas A. Davis Jewelers
39 E 8th Street
Suite 110
Holland, MI 49423
You have 15 days to return an item once it has been received. Items must be returned unused, in their original packaging, and in a saleable state to be accepted for return. Personalized or custom pieces are not eligible for returns.
A refund will be submitted in the method originally used for purchase for all items eligible for return. Recipients may elect to receive in-store credit instead of a cash reimbursement upon request. Gift recipients will receive a nonrefundable in-store credit in an amount equal to the cost of the item. Cash refunds are not available at any in-person locations. Please allow 7-10 business days for a return to be posted.
All of our items are carefully hand-inspected by our team to ensure they are free of defects; however, in the unlikely event that we have missed something, you will be able to exchange your defective product within 30 days of receipt. Since many of our pieces are one-of-a-kind and may be difficult to replace with an exact match, you may elect to receive in-store credit in an equal amount to your original purchase to spend at our store. Custom jewelry and personalized items are not included in our exchange policy. Gemstones, including diamonds, are not covered by this policy and are sold as-is. Any damages not due to manufacturing defects are not eligible for return or exchange.
Gift returns without a receipt are eligible for exchanges and in-store credit only. Please return items in original packaging. Any gift that shows signs of use or wear will not be accepted for exchange.
We make an effort to process and ship your orders within 24-48 hours; therefore, we do not accept any modifications to an order once it has been placed. If you need to return an order for any reason, please return it to us within 15 days following our return policy protocol, and we will refund your purchase. If you have made a mistake on a personalized or custom piece, please contact us as soon as possible.
Personlized items and custom jewelry are not eligible for returns at this time. If you are unsatisfied with your purchase, please contact us at:
Thomas A. Davis Jewelers
Thomas A. Davis Jewelers
39 E 8th Street
Suite 110
Holland, MI 49423
Due to the special nature of custom and special order items, these products are not eligible for returns or refunds. Any product that has been built or altered at your request (including ring re-sizing and diamond upgrades) falls under this category and as such is not eligible for exchange.
If you have questions , please don't hesitate to contact us at:
Thomas A. Davis Jewelers
Thomas A. Davis Jewelers
39 E 8th Street
Suite 110
Holland, MI 49423
Thomas A. Davis Jewelers wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
• 15-day return on all in-stock items excludes special orders, damaged or worn items, altered, sized, engraved or estate items.
• 100% credit on all earth mined diamonds (stone only) for trade in on new purchases of twice the value or higher.
• 1-year shank wear through on rings.
• 1-year channel and prong setting wear.
• 1-year Free stone replacement if lost due to workmanship (our stones only) excludes damage, wear or neglect (not including center stone)
• Free insurance appraisal on items sold (within 90 days of sale)
• Lifetime jewelry cleaning and checking.
• Free sizing on new rings (one time only within the first year)
• Free soldering together of wedding sets (if both rings purchased from us)
GN Diamond is one of the leading wholesalers for GIA certified, loose diamonds and finished diamond jewelry inclusive of diamond studs, tennis bracelets and necklaces. GN is the market leader for IGI and GIA certified lab created diamonds and diamond jewelry. We help jewelers sell more diamonds with our most competitive pricing and unsurpassable, friendly customer service and free overnight delivery.
More from GN Diamond:
January 8, 2025
-
December 30, 2024
Kyah Puente, helped us put a link back in my watch, professional and quick service!
December 27, 2024
-
December 20, 2024
We always get great product and terrific service here. It’s a plus that they also have in house repair and jewelry making services. Quality, integrity and our one stop shop for watch and jewelry needs.
December 19, 2024
Very effient
April 5, 2024
My husband has dealt with them on and off for several years and I have never been disappointed with the beautiful things my husband gave to me! The staff is so very friendly and so patient with any service that they do.
December 6, 2023
I worked with Chanel on getting an engagement ring, and she was fantastic. I did not feel the pressure to buy anything right on the spot like I’ve felt at other jewelry stores. She gave me plenty of time to think things over and was very patient with me. Their prices at Thomas Davis are very reasonable compared to other places. They helped me figure everything out, and I was able to walk out with an amazing ring. I could not recommend Chanel and this store enough.
Enter your information below and tell us about your experience.
Check out with Sezzle and split your entire order into 4 interest-free payments over 6 weeks.
We Value Your Privacy
This website uses cookies to help secure, provide and improve our online experience. Learn more about our use of cookies, and manage your preferences from our Privacy Policy page.